Therapeutic Comm Q 2
What is the purpose of a nurse providing appropriate feedback?
A. To give the client good advice
B. To advise the client on appropriate behaviors
C. To evaluate the client's behavior
D. To give the client critical information
Correct Answer: D. To give the client critical information.
The purpose of providing appropriate feedback is to give the client critical information. Delivered well, feedback can motivate the recipient to improve performance and achieve desired outcomes. Delivered harshly, it can produce the opposite effect and inspire anger, hurt feelings, and resentment.
Option A: Feedback should not be used to give advice. It implies that the client cannot handle life decisions and only the nurse knows what is best for the client. Because nurses work directly with patients, they are the best source of information for implementing a system to care for the physically and mentally ill.
Option B: Advising is non-therapeutic for the client. The nurse should not tell the client what to do; giving an opinion or making decisions for the client is inappropriate. It implies that the client cannot handle life decisions and only the nurse knows what is best for the client.
Option C: Nurses should not judge a patient because of the patient’s behavior; instead, they need to provide care in a respectful manner. Sometimes trauma and chronic health conditions can trigger depression or anxiety. In some cases, diseases or medications are the reasons for the appearance of mental distress.